Global logistics designed for OEM production schedules
EPC Charger delivers more than reliable onboard chargers—we deliver them where you need them, when you need them. Our global logistics network, experienced operations team and field engineers work together to keep your production lines running on schedule.
Sales Operations Team
Epccharger has a dedicated OEM support services team that responds quickly to customers and works directly in the field. This team constantly monitors logistics performance metrics and identifies opportunities for efficiencies and superior customer support.
Transparency is a key driving force for our operations team. We practice proactive, not reactive, communication regarding delivery status, lead times, and all other factors that could impact a customer’s order. Quality products deserve quality delivery tracking, and our team is committed to providing that support.
Field Support Team
Our field support team are our engineering “boots on the ground” for customers. Keeping true to our hands-on approach at every level, this team works on-site with our customers to resolve issues at the source.
Our application engineers and support staff ensure your success by offering a wealth of knowledge; from on-the-line troubleshooting to practical guidance around configuration, setup and deployment.
Short Lead Times
Technology moves quickly and our product deliverables have to match that pace while maintaining our high-quality standards.
Dedicated Operations Support
We take the customer experience to a higher level with dedicated customer support teams in different operations disciplines.
Risk Mitigation
Inventory management programs, from warehousing to distribution partners, all service supply chain risk mitigation.
Trusted by Leading Global Equipment Manufacturers
Our logistics performance is validated by long-term cooperation with industry leaders such as Dingli, XCMG, and Liugong. From on-time delivery to seamless cross-border coordination, EPC consistently supports OEM partners with reliable, transparent, and efficient global shipping.
